Workers’ Compensation System Review

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What is this engagement about?

This engagement is looking at B.C.’s workers’ compensation system and ways to shift the system to become more worker-centered. The review will assess how the system can be improved, with a focus on modernizing WorkSafeBC’s delivery model, return-to-work practices and case management processes. It will also analyze WorkSafeBC’s current policies and practices through a gender- and diversity-based lens.
British Columbians are invited to share their views on what an improved workers’ compensation system should look like.The independent reviewer would like to hear from people from all over B.C., including injured workers and their families, employers, medical practitioners, Indigenous people and First Nations, unions, employer associations, representatives of workers and employers, the legal community and people with an interest in the topic.
For more information about this engagement, please visit
Feedback will be gathered between June 3 and July 19, 2019 through:

  • Questionnaire submissions can be made online
  • Email submissions to
  • Presentations at public hearings held between June 14 and July 19.
  • Mail submissions to: WCB Review 2019

    Attn: Donna Hanson, Review Coordinator
    PO BOX 97122 Stn Main
    Richmond, B.C.
    V6X 8H3

  • Fax submissions to: 604 233-6795

Public hearings

Public hearings will be held in 14 communities around B.C. Each session will offer 20-minute time slots, scheduled on a first-come, first-served basis. Half the times will be reserved for injured workers and half for other participants. Please reserve a time in advance by email,, or phone: 1-833-633-6790 (toll-free within B.C.).

SurreyFriday, June 143 – 8 p.m.Sheraton Vancouver Guildford
15269 104 Avenue
SurreySaturday, June 1511 a.m. – 3 p.m.Sheraton Vancouver Guildford
15269 104 Avenue
CastlegarMonday, June 172 – 8 p.m.Super 8 Motel
651 18 Street
CastlegarTuesday, June 1810 a.m. – 1 p.m.Super 8 Motel
651 18 Street
NanaimoThursday, June 2012 – 8 p.m.Best Western Dorchester
70 Church Street
Campbell RiverFriday, June 2112 – 8 p.m.Anchor Inn & Suites
261 Island Highway
VancouverMonday, June 24 11-7pmHyatt Regency
655 Burrard Street
VancouverTuesday, June 251-9 pm Hyatt Regency
655 Burrard Street
ChilliwackThursday, June 2712 – 8 p.m.Sure Stay Best Western
43971 Industrial Way
Williams LakeTuesday, July 25 – 8 p.m.Ramada by Wyndham
1118 Lakeview Crescent
Williams LakeWednesday, July 310 a.m. – 1 p.m.Ramada by Wyndham
1118 Lakeview Crescent
KamloopsThursday, July 412 – 8 p.m.The Plaza
405 Victoria Street

CranbrookMonday, July 82 – 8 p.m.Prestige Rocky Mountain Resort
209 Van Horne St. South
CranbrookTuesday, July 910 a.m. – 1 p.m.Prestige Rocky Mountain Resort
209 Van Horne St. South
KelownaWednesday, July 1012 – 8 p.m.Sandman Hotel & Suites
2130 Harvey Avenue
VictoriaThursday, July 1112 - 8 p.m.Coast Victoria Harbourside
146 Kingston Street
Fort St. JohnMonday, July 151 – 8 p.m.Quality Inn Northern Grand
9830 100 Avenue
Fort St. JohnTuesday, July 1610 a.m. – 1 p.m.Quality Inn Northern Grand
9830 100 Avenue
Prince GeorgeWednesday, July 1712 – 8 p.m.Ramada Plaza Prince George
444 George Street
TerraceThursday, July 182 – 8 p.m.Best Western Terrace Inn
4553 Greig Avenue
TerraceFriday, July 1910 a.m. – 1 p.m.Best Western Terrace Inn
4553 Greig Avenue

Submission Criteria

Anyone may provide a written submission. They need not be formal and may be in point form or hand-written, and they can include relevant attachments. As well, submissions may be in languages other than English, and the Reviewer will translate the material into English.
If you have previously provided a submission to WorkSafeBC and you would like the Review to have this submission, please re-submit it to the Review. Without a re-submission, the Review will not have access to this material.
Your organization can also submit a formal submission to We recommend that anyone providing formal stakeholder input reference the organization they are affiliated.

How did my contribution make a difference?

Your feedback will directly inform the Reviewer’s report that will be delivered to the Minister of Labour by Sept. 30, 2019.

Details of the Engagement:

Date: June 3 to July 19, 2019

Status: Open

Location: Province-wide

Category: Government

Types: Online, Email, In-person

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