We are committed to reducing red tape for British Columbians. Reducing red tape and frustration for you means making improvements to deliver services that are faster, easier to access and simpler to use.
Between October 22nd and December 3rd, 2015 we heard directly from British Columbians on ways the B.C. government can save time and provide easier access to services. We received more than 400 ideas, from people, businesses and stakeholders all around the province.
We listened and we’re taking action.
A filterable ideas tracker below shows the status of some of the ideas that have been assessed so far. More ideas will be added regularly. Click on each card below to learn more about what the Province is doing with each idea.
Accept Passports as ID for Drivers Licence Replacements
Allow passports to be used as proof of identification for drivers licence replacements.
Air Quality Management
Do not use permits and discharge fees as an instrument of progressive air quality management.
Allow Change-of-name Across Government Accounts
Allow for a single government change-of-name application that will carry over other government accounts.
Amend the Credit Union Incorporation Act
Amend to allow correspondence to include a variety of preferred methods.
Anti-lock Braking Systems Exemptions
Remove the requirement to renew anti-lock braking system exemptions annually.
Application of Reconsideration
Reduce the number of steps required for drivers to process an Application of Reconsideration.
Conduct plain language audits of all departments dealing with the general public and small businesses.
BC Services Card Should be Considered 2 Pieces of ID
The combined BC Licence/BC Services Card should be considered 2 pieces of identification.
Campground Reservation System
The reservation system for Provincial campgrounds needs to be more efficient and user friendly.
Community Gaming Grants
Streamline application process for previously approved applicants of community gaming grants.
Complex Oversize Permit Regulations
Restrictive goods movement and overly complex , non integrated oversize permit regulation in BC.
Integrate Conservation Outdoor Recreation Education certificate and Hunter Card Number.
Consolidate Financial Services
Consolidate financial services regulations and regulators to reduce duplication and overlap among organizations.
Consumer Contract Act
Introduce a Plain Language Consumer Contract Act requiring certain consumer contracts to be written in plain language.
Consumer Protection Act
Amend the cost of Credit Disclosure Regulation of the Business Practice and Consumer Protection Act to allow for electronic disclosures.
Continue Improving Electronic Adjudication Form
The electronic adjudication form reduces administrative time and means more time with students.
Coordinate Vehicle Permit Process
Coordinate Provincial and Municipal permit approval process for OS-OW vehicles.
Create a Bank of Vetted Resources for Special Educators
Create a bank of Special Education resources vetted by the Ministry of Education.
Create a Professional Business Accountants Act
Propose a new Bill that would lead to the creation of a PBA Act in the province.
Create a Searchable Database of Post-Secondary Institutions
Create a database where students can search post-secondary institutions by things like name, number of open seats, program start date etc.
Create Thorough FAQ for Special Educators
The Handbook of Procedures and the Spec Ed Manual are helpful resources, but don't answer every question. Could an extensive online FAQ be created?
Easier Retrieval of Annual Reports
Make it easier to retrieve annual reports that companies file with government.
Eliminate Name Discrepancies between ICBC & HIBC
Eliminate the discrepancies in name records between birth certificates, ICBC and HIBC.
Hire people who cross shop in different ministries, kind of like an internal audit, and stop giving undeserved promotions.
Provide manufacturers with PST numbers so they don't have to fill out exemption certificates each time that they buy a good/service that is PST exempt.
Extraordinary Load Approval Process
Allow flexibility in commodity description submission when applying for permits.
Financial Institutions Act
Ensure fair and even application of rules and regulations under the Financial Institutions Act.
Fishing and Hunting License Rates
Change fishing and hunting licenses rates for out of province residents.
Create an umbrella permit to replace multiple permits with Ministry of Forests, Lands and Natural Resource Operations.
Fund Fitness Activities for Community Living BC Recipient
Funding for healthy fitness activities would help those receiving support from Community Living BC by reducing health problems and health care costs.
Funding Process for Seniors’ Private Homes
Faster funding approval for upgrades to seniors' private homes,
Government Form Improvements
Include an auto-fill feature on forms so citizens don`t need to fill in information the government already has.
Government Service Office in Every Town
Each town should have a government service office to assist people in person.
Have ICBC resolve name challenges with HIBC
Front counter staff at ICBC should call HIBC to try to resolve name issues for customers.
Height Adjustable Workspace Process Improvement
Improve the process for requesting and receiving height adjustable workspaces.
Hours of Motor Vehicle Office
Motor Vehicle License: Change hours of operation so kids don't have to miss school.
Hunter’s Number Program
Incorporate Hunter's Number program with Conservation Outdoor Recreation Education.
Improve Process for Over-the-counter Pharmaceutical Designation
Revise the process by which pharmaceuticals are transferred from the requirement for a prescription (Rx) to an over the counter designation.
Improve Reporting Personnel Changes for Non-profits
Improve the ways to report changes in personnel for non-profit organizations.
Improve Services & Wait Time for Kids With Special Needs
Improve government services & wait times for children with special needs.
Improve the Vendor Application Process for BC Bid
Bid documents are too long and difficult to navigate.
Liquor Samples in Restaurants
Allow agents to bring samples into restaurants for education and sampling.
Marked Fuel Requirements
Change rules for new marked fuel requirements as they are reducing gas sales.
Medical Requirements for Drivers
Amend the current medical requirements for drivers over the age of 80.
Mergers & Acquisitions
Allow for cost effective and timely mergers and acquisitions between credit unions by streamlining and solidifying business case process.
Mining Related Authorizations
Request for a single agency to administer mining-related authorizations.
Ministry of Transportation Funding
Increase funding to the Ministry of Transportation and the CVSE department.
Mobile App for Citizen Questions
Develop a mobile app for citizens to pose questions to government and receive notifications when an answer has been delivered.
Modernize Land Title Office
Modernize land title office and change paying for documents and ordering reports.
Multi-jurisdictional Vehicle Tax
Replace Multi-Jurisdictional Vehicle (MJV) tax refund application process with immediate and automatic credit.
Umbrella permits to replace multiple permits with Ministry of Forests, Lands and Natural Resource Operations.
Online Insurance Process
Online renewal of car insurance, online registration of vehicle/transfer of vehicle.
Out of Province Tax Paperwork
Create an online application for taxation paperwork for employees that are transferring from out-of-province.
Prevent Software Use to Out-Bid on BC Auction
Prevent people from using software like "Sniper" to out bid others at the last minute on BC Auction.
A better system is required for a probation officer to communicate with people on probation/jail.
Process for Accepting Business Cheques
Various electronic processes and circumstances for government to accept business cheques.
Provincial Tax Process
Reduce complexity of provincial tax process as there are too many boutique tax credits and programs.
Reporting for Small Occasional Haulers
Level of reporting and documentation for small occasional haulers.
Riparian Area Regulation
Improve the Riparian Area regulation review process (The Riparian Areas Regulation (RAR) was enacted under Section 12 of the Fish Protection Act in July 2004).
Security Services Act
Expand the ability for businesses to provide occupational training which meets and exceeds training requirements for licenses.
Simpler SHRES research
Simplify the process for SHRES research and development grant and include proprietor and partnership businesses.
Simplify & Improve Bereavement Checklist
Simplify the 6 page bereavement checklist and focus test it with seniors.
Simplify Authorization for Accountants
Create a system that simplifies authorization for accountants to act on behalf of clients.
Simplify Regulations for Language Schools
The form to continue operation as a language school is too long.
Simplify Regulations for Private Language Education
Reduce red tape for private language education sector. This is a vibrant export industry for BC.
Simplify Rules for Education Grants
Specific rules related to the grant are complicated for citizens applying for grants.
The Province needs to recognize that there is a high impact on clients when there are staff reductions.
Streamline Process for Pensioners to Update Information
Pensioners shouldn't have to enter their information in so many different places.
Streamline Student Loan Application Process
There are too many areas of loan application to navigate requiring the same information entered repeatedly.
B.C. tax exemptions for farmers etc. "He who gets the benefit should do the claiming".
Taxpayer Fairness & Service Code Timelines
Reintroduce the service timelines that were part of the Taxpayer Fairness and Services Code.
Toll-Free Line Service Hours
Increase service to 24 hours a day and 7 days a week as well as taking messages after hours for ministries and agencies to return calls during regular business hours.
Government travel policy doesn't reimburse for tips. Tipping is a social norm & public servants and contractors shouldn't be out of pocket for adding a tip.
Updating Your Address
The process for updating an address through the BCeID website needs improvement.
Vital Statistics Should Notify Other Agencies of Deaths
Vital Statistics should notify other government agencies when a person dies.
Voting among Credit Unions
Streamline and make clear regulations surrounding acceptable means of voting among credit union members.
Wait Time at Ministry of Social Development and Social Innovation
Improve process for waiting in lines at offices.