We are committed to reducing red tape for British Columbians. Reducing red tape and frustration for you means making improvements to deliver services that are faster, easier to access and simpler to use.

Between October 22nd and December 3rd, 2015 we heard directly from British Columbians on ways the B.C. government can save time and provide easier access to services. We received more than 400 ideas, including 280 ideas from people all around the province during the engagement, and more than 100 ideas from businesses and stakeholder groups.

We listened and we’re taking action. The engagement report outlines government’s action plan to continue reducing red tape and improve services. Thank you to everyone who participated and for the thoughtful and inspiring ideas shared. Your feedback is helping to shape the future of our province, and improve government services for all British Columbians.

Report Back 11: Listening to Small Business

Posted on May 19, 2016

On May 4th I had the opportunity to sit down with more than 20 small business owners in Nanaimo during our Small Business Roundtable regional consultations. It was great to meet with these entrepreneurs to discuss their unique challenges and identify opportunities for growth. I listened as... Read More

Report Back 10: Getting Unnecessary Regulations Off the Books

Posted on April 29, 2016

I wanted to take a moment to reflect on the work this legislative session to reduce red tape by simplifying and streamlining regulations in B.C. As part of Red Tape Reduction Day in March, we repealed 37 outdated or unnecessary items – reducing more than 200 regulatory requirements. This was a... Read More

Report Back 9 - Powering Up Service Delivery

Posted on April 14, 2016

Ministries aren’t the only ones cutting red tape – Crown corporations like BC Hydro are also working hard to improve their processes. Our focus during the public engagement aimed at reducing red tape last fall has been to improve service delivery for British Columbians. BC Hydro has recently... Read More

Report Back 8 - Simple Fix Supports Families

Posted on April 5, 2016

When we started this engagement back in the fall, we asked for your feedback on ways to make it easier to access government services. I’d like to share a change we’ve recently announced that will have a big impact for some B.C. families. During the engagement, we heard a lot of comments... Read More

Report Back 7 - Improving Government's Website

Posted on March 17, 2016

When it comes to using the internet, we all want to find what we’re looking for as quickly as possible. In fact, one of the major themes we heard out of the engagement was around improving the government’s website to make it easier to find information about the services you use. For example,... Read More

Report Back 6 - Red Tape Reduction Day

Posted on March 8, 2016

To celebrate the first ever Red Tape Reduction Day (March 2), we released our engagement report outlining our plan to take action on the ideas you gave us during the six-week consultation. https://www.youtube.com/watch?v=CWMdS7FCitk&feature=youtu.be We received so many great ideas through... Read More

Report Back 5 - Small Change, Big Benefit

Posted on February 18, 2016

I’d like to share with you one of the small ways we’ve cut red tape that will make a huge difference in the lives of those British Columbians who need our help the most. One of the things we heard again and again during our engagement and previously when government consulted directly with... Read More

Report Back 4 – Making a Difference for Families

Posted on February 4, 2016

It’s Family Day this coming weekend, a time for us to recognize the diversity and importance of families across the province, and to spend time with our own families. So it’s a fitting time for me to share with you what we heard and what we are doing to reduce red tape for families. We all... Read More

Report Back 3 – Cutting Red Tape for Small Business

Posted on January 22, 2016

This week is Red Tape Awareness Week. It’s a national event hosted by the Canadian Federation of Independent Business (CFIB) to encourage governments across Canada to reduce the regulatory burden for businesses. In B.C. we’ve been committed to reducing the regulatory burden for small... Read More

Report Back 2 - Improving Customer Service

Posted on January 7, 2016

We’re taking action to improve customer service – one of the key themes from the consultation – in order to make it easier for people to navigate government. Let me share some of our progress on your ideas so far. Service BC delivers hundreds of government services and programs in person,... Read More

Report Back 1 - What We Heard

Posted on December 17, 2015

The six-week consultation on reducing red tape for British Columbians is now complete. Thanks to the thoughtful participation from people throughout the province, we received more than 280 ideas on how to improve service delivery. From Oct. 22 to Dec. 3, 2015 more than 5,900 people visited the... Read More