In the past year, BC Parks established a program of ongoing design research that provides direct access to feedback from the people who use our services. This blog shares the newest part of that program, and what we’ve learned so far. So far, our research has covered four public service areas: In this post, we …
In the past year, BC Parks has established a program of ongoing design research that gives us direct access to feedback from the people who use our services. This blog is the newest part of that program – this is where we share what we’ve learned. In this post, we share research findings about the …
In the past 12 months, BC Parks has established a program of ongoing design research that gives us direct access to feedback and insights from the people who use our services. This blog is the newest part of that program – this is where we’ll be sharing what we’ve learned so far and what we …
A year ago, BC Parks set out on a path to transform into a user-centered, design-driven organization when it comes to its recreation services. Our shared goal is to ensure our services are: Simple, streamlined, and human-centred, with improvements based on a continuing practice of real-world user experience research. We’ve jumped a few hurdles and …