Do you think that cell phone contracts and monthly bills are difficult to understand? Have you ever had a charge on your cell phone bill that you thought was unfair? What tools do British Columbians need to make informed choices about purchasing a cell phone service?

The BC Government is taking action to improve cell phone contract and billing transparency. Between May 29 and July 5, 2019 (at 4pm) British Columbians had the opportunity to provide their thoughts on cell phone contracts and billing.

The input received will help identify ways to strengthen BC consumer protection around cell phone services and contracts. The consultation results will also be used to encourage the federal government – which regulates the telecommunications industry in Canada – to deliver more affordable cellphone options.